Technical Account Manager

Ref: JW330a_1620653485

  • # £65000 - £75000 per annum + Package
  • # Hillingdon, London
  • # Full Time
  • # Posted 1 month ago

Technical Account Manager

£65,000 – £75,000 + Bonus + Private Health Care + Group Pension + Life Assurance + Package

Enjoy working for an ambitious and innovative business, suited to people who have experience in client success or client facing technical management. Work with one of the fastest growing companies in the sector. Great package on offer as well as a genuine opportunity to progress your career in an expanding market.

This growing business own and operate co location datacentres. They are emerging as one of the fastest growing datacentre providers in this sector and are committed to continually offering the best service to their clients. Become a true specialist whilst honing your skills and progressing your career.

Key Responsibilities

  • Working directly with a key client, interpreting technical requirements
  • Planning and facilitating the fit out and onboarding of new data halls and modifications to existing facilities
  • Investigating the feasibility of client requests and reporting back with suitable solutions
  • Understanding and resolving any client grievance should it arise
  • Continually maintenance client relationship to ensure business retention

Background Required

  • Experienced technical, accounts, contract or client success manager or similar client facing role
  • Background from data centres or critical facility management
  • Experience of working in an M&E technical environment
  • Qualified engineer

Keywords: technical account manager, client success manager, contract manager, area manager, data centre manager, campus manager, critical facilities, mission critical, critical environmental, data centre, mechanical and electrical, sla , kpis, M&E, mechanical, electrical

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