AV Engineer

Ref: CU - 01276_1552990670

  • # £40 - £50 per hour
  • # City of London, London
  • # Full Time
  • # Posted 2 years ago

AV Engineer

Our client, a specialist Engineering Consultancy, is looking for a temporary consultant to complete a 6 month position for one of their clients based in Canary Wharf. Roles and responsibilities include:

  • Responsible for analysis, configuration, implementation and troubleshooting of the client’s Cisco Video Conference (VC) and Unified Communications(UC) environment
  • Design and implement medium to large scale dial plan for centralized as well as distributed cluster environment
  • Engage with Cisco and VARs to maintain currency of the client’s Video Conference Service Catalogue
  • Collaborate with the client’s Voice Subject Matter expert to configure and maintain a Cisco SME cluster to ensure successful dialing using E.164 ,+dialing and SIP URI between the client’s sites
  • Use Microsoft Office products (Visio, Excel, Word) to document the existing and newly delivered environment
  • Oversee and monitor the operations teams and ensure the infrastructure is always in a high availability state
  • Responsible for creating SOPs and reporting for operations teams and ensure adherence to the same
  • Keeping abreast of new technologies and developments in related area of responsibility
  • Recommend adoption of new technologies and work on testing and deployment plans
  • Set up, configure and support all audio and video systems.
  • Configure multiple AV / IT devices (IP addresses, EDID settings, audio adjustments, etc.).
  • Troubleshoot audio / video performance issues and maintain diagrams and documentation.
  • Develop standards and maintain all systems, applications and configurations.
  • Review with Facilities team to ensure adherence to established specifications and standards (general construction, etc.).
  • Problem-solve and troubleshoot difficult issues and designs.
  • Determine infrastructure requirements to support the designs.
  • Provide support for live events (presentations, concerts, etc.).
  • Provide escalated support to the business for video-conferencing needs.
  • Oversee contractors / vendors that provide physical installation and support of our conference rooms.
  • Provide extraordinary technical and/or analytic support in identifying, analyzing and resolving problems of moderate to highly-complex business communication systems.
  • Participate in audio visual integration project kick-off meetings.
  • Create and present solution design based on requirements from requestors.
  • Provide hardware configuration details and assist to complete Bill of Material forms required hardware, professional services and licensing.
  • Provide technical oversight on commissioning of systems both in-house and outside AV vendors
  • Provide Project Manager and Operations team documented test results from system testing and commissioning

Qualifications Required

  • Bachelor Degree in Engineering or Equivalent area of study
  • Industry Certification in relevant area is a plus
  • Minimum 8 years experience in IT industry in relevant area
  • In depth knowledge of Cisco UC environment which includes Communications Manager, Cisco Unity Connection, IM&Presence Server, Jabber (Windows and Mobile) and Communications Manager Session Manager Editio
  • Experience implementing Cisco TelePresence Management Suite, Cisco Expressway (Control and Edge), Cisco Telepresence Server and Cisco Collaboration Manager in an eterprise environment.
  • Experience with installing and supporting Cisco Video endpoints (C40, MX700, MX800, DX80, EX90) provisioned within Communications Manager
  • Real world experience supporting Multicast and unicast media distributionExperience with development of fault tolerant, redundant, and scalable networking solutions.
  • Understanding of how HA technologies function and their limitations is also important.
  • Experience with common cabling plant standards and various LAN/WAN interface technologies (T1, E1, T3).
  • Experience with IPv4 networking, IPv4 dynamic routing – especially OSPF and BGP.
  • Experience with common voice technologies and standards (BRI, PRI, T1-CAS,).
  • Good working knowledge of TCP/IP networking and related protocols .
  • Ability to understand and document TCP/UDP application flows.
  • Experience with collaboration tools like Webex, Zoom, Skype, Blue Gene etc
  • Understanding of networking fundamentals
  • Excellent communication and documentation skills
  • Must be familiar with ITIL and ITSM support processes and terminology

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